FAQ
Short answers to common MassMem product, account, training, and subscription questions.
Can I try MassMem before creating an account?
Yes. Visitor mode lets you test games before creating an account. Daily demo usage is stored on that device, but results are not saved as account progress.
Is MassMem a medical product?
No. MassMem is for general cognitive practice, education, and entertainment. It is not a medical device, diagnostic tool, treatment, or clinical assessment.
What does MassMem Pro include?
MassMem Pro removes Gem consumption for training and includes access to future games added to the Pro experience. Free accounts may continue in available games and levels while their Gems cover the applicable cost.
The app currently presents Pro as 5 EUR per month or 48 EUR per year, with VAT included where applicable. Stripe confirms the final payment and currency-conversion details before purchase.
Can I change or cancel my plan?
Yes. After upgrading, subscription management is handled through the Stripe Billing Portal from the account/profile area where available.
Does MassMem save my progress?
Signed-in accounts save training progress, levels, stars, streaks, and related dashboard state. In visitor mode, daily demo usage is stored on that device, but results are not saved as account progress.